I’m having a love-hate relationship with a BDSM vendor. And I should have known better than to order from her, but after supporting her Kickstarter campaign (and getting stiffed) I really and truly STILL wanted the items that she had wanted funding for, and wasn’t going to take no for an answer. So essentially, this angst was brought upon myself and admittedly, I have no one else to blame (except for her, who should know better) but yours truly.
After repeatedly contacting her over the many months and being either ignored or shined on (she would respond after a few days to my email with a cryptic “It’s in the mail, or it’s being shipped tomorrow.”) She’d again go silent and I’d wait for a package that would never arrive. Some people got their product, others, like me got nothing. It was only after some sleuthing that I was able to find her vendor website and what did I discover? She was selling the remaining stock of product from her campaign on the website when she couldn’t even bother to supply her backers with what they had been promised.
Figuring at this point it was unlikely that I was going to be getting the product through Kickstarter, I did something that was probably pretty stupid. I placed an order through her company for the product I was supposed to have gotten before and waited. A week after placing the order I received an email saying that they’d been shipped. No tracking number, no information as to how they might be coming, just that, a shipping notification. And they never arrived. Starting to sound familiar? A few days later, I sent her an email, detailing that she’d giving me little information and I required more, like a tracking #, or some knowledge of HOW it was shipped, so I could at least track it. I might as well have been shouting down a well. No reply. I tried again a couple of days ago. Lo and behold, she responded a couple of hours later with a cryptic (and familiar) reply. “They’ll be shipped out tomorrow.” is all it said. Seriously? I thought it was shipped 2 weeks ago! I really want to give her a piece of my mind, but I still want the product, before I have to contact my credit card company to sic them on her ass….at least this time I used credit instead of something else, so that I had a reputable company to do my dirty work for me, if she was going to be a pill again.
Honestly, I don’t understand how she manages to stay in business if this is the way she conducts hers.